Return

According to the law, you have a 14-day right of withdrawal when shopping online. The right of withdrawal applies from the day you receive the item. For the return to be valid, all labels and packaging must be intact, and without odors or marks. If we receive an item that clearly shows signs of having been used, this will not qualify for a refund. We reserve the right that the colors of the product may differ slightly from the images.

Fixed shipping cost of NOK 50 will not be refunded. If you wish to exchange or return an item, you are responsible for this cost.

How to return:

1. Attach the right of withdrawal form together with the item you wish to return or send us an e-mail with the order number and name.

2. Pack the item properly so that it is well protected. We then recommend sending with tracking.

3. The return label is not attached. Send the package to: Th.Dale AS, Parkgata 8, 6003 Ålesund

4. The money will be refunded once we have received the item.

You can find information about returns here .

Right of withdrawal form can be found here .

For the English version: click here .