Freight
We are constantly working to be able to offer you the best and fastest service. During sales periods and public holidays, you must expect a slightly longer order handling time.
Shipments in Norway
We use Bring (Posten) as carrier in Norway. Fixed shipping NOK 75
If you want express delivery, we will of course arrange that. Price varies from NOK 500-800
Call us on +47 453 37 673
Delivery time is 2-5 working days from when the package is sent from us. We ship all orders consecutively Monday-Friday. Weekends and holidays are not counted as working days. Delays during transport can occur and are something we have no control over.
We have two physical stores at different locations. If the item is at our other store, it must be transferred before it can be sent. Please allow the order processing time to be up to 2 days.
Shipments abroad
We ship abroad with DHL. We have fixed shipping NOK 600
If the package is not picked up at customs, you will be charged a fee of NOK 800.
You do not pay Norwegian VAT in our online shop when you order abroad.
We therefore recommend that you check your country's customs and VAT rules before ordering.
Shipping of furniture
Furniture has its own shipping price of NOK 1,500
Click & Collect from Dale
Click and collect yourself at our two stores in Ålesund is free.
Return of goods
If you wish to return an item, you are responsible for this cost and must contact a carrier. Return shipping lable from Dale in only available in Norway.